It’s impossible to guarantee results for a new and specific program, however we can help protect your investment and better ensure the results you expect with quality processes and comprehensive planning...

		OKS-Ameridial's 136-Point Quality Check Process
		Every OKS-Ameridial program goes through a proprietary 136-point quality checklist during implementation. Your approval is required at numerous points within this process. The checklist ensures a standard and consistent process of implementation for all programs.
		Silent Monitoring
		In-house monitors listen to every program ongoing. Monitors are trained and equipped with Statistical Process Control techniques that are applied to each client program. This process breaks down the discussion guide (script) by its meaningful parts to identify process vs. individual weaknesses, thus enabling specialists to better develop your program & coach agents where needed.
		Remote Monitoring
		Remote monitoring enables you to stay intimate with your program at all times, from your car, home or office. OKS-Ameridial clients remain a big part of the program development team for their own programs.
		Goals & Minimums
		By setting agreed-upon goals and minimums in advance, OKS-Ameridial is better able to protect your investment by managing your program at least to your minimum expectations. If we drop below the minimum we’ll suspend your program, contact you with recommendations, and await your approval to move forward.
		Your Program Pace
		The pace of your initial test program is another critical decision that can help protect your investment. By setting a conservative and controlled pace you are able to assess early results, evaluate ROI and possibly consider changes or additions to your program. The flexibility of telemarketing then affords us the ability to make changes to your program.
		Our Guarantee
		If at any time and for any reason you are dissatisfied with OKS-Ameridial’s performance, we will refund any unused prepaid telemarketing dollars.