With the Industry's most advanced call routing system from Noble, Aspect® and complete support services, OKS-Ameridial makes sure that when your customers call, they receive prompt and professional service. When your prospects call, we can answer their questions, take their orders, locate the nearest dealer, and provide the dependable service you expect.
We deliver complete program development, from needs consultation to ROI. Our development specialists follow our proprietary 136-point checklist to ensure all of your program requirements are met.
OKS Group alliance member
OKS-Ameridial is a mid-size in-bound service provider. We handle a wide range of activity from small to medium size programs 24 hours a day, 7 days a week.
Advanced Technology = Better Service and Savings for Our Customer
DNIS (Dialed Number Identification Service) allows us to track your response rate by the advertising medium used.
ANI (Automatic Number Identification) allows us to support numerous Toll-free numbers and intelligently skill-base route calls to the correct Team of agents.
CTI (Computer Telephone Integration) allows us to access your database and load customer information to the agent's screen instantly.
